1. Scope and controller
This policy applies to the CYZ and CYZON websites and their language versions. Hunan Saisi Intelligent Electric Appliance Co., Ltd. is the controller or responsible entity. Power Motor is the parent company, but does not receive personal information merely because of that relationship.
2. Information we may process
You may browse without an account. The website does not collect payment information or provide user accounts.
- Information you submit through the website enquiry form or by email, such as your name, company, contact details, country or region, enquiry type, destination market, product requirements and correspondence.
- Technical records needed to operate and secure the website, such as IP address, time, requested page, browser or device type, referring page, errors and suspicious access events.
- Business information provided in connection with a product, distribution or partnership programme, which may also be governed by a contract or confidentiality agreement.
3. Purposes and legal bases
We process information only for defined purposes and where an applicable legal basis exists. Depending on the jurisdiction, this may include consent, steps towards or performance of a contract, legal obligations, and legitimate interests in answering genuine enquiries and protecting the website.
- Responding to product, distribution and OEM or ODM enquiries.
- Assessing and progressing a potential programme, order or after-sales matter.
- Operating, securing and diagnosing the website and preventing abuse.
- Meeting accounting, tax, regulatory, dispute and other legal duties.
- Necessary communication connected with an existing business relationship, where permitted and subject to available opt-outs.
4. Sharing and international processing
We do not sell personal information. We may use providers for hosting, email, cybersecurity, professional advice, logistics or programme delivery, and may involve relevant teams within Hunan Saisi Intelligent Electric Appliance Co., Ltd. and Power Motor where necessary and access-controlled. We may also disclose information where law requires it or to protect lawful rights.
The website serves an international audience. Providers or recipients may be outside your country. Where cross-border rules apply, we use contractual, access-control or other reasonable safeguards required by applicable law.
5. Retention and security
We retain information only for the purpose, contract, dispute and legal periods that apply, then delete, anonymise or lawfully archive it. We use reasonable controls including least-privilege access, encryption in transit, logging and backups. No internet system is absolutely secure. Please do not send unnecessary identity documents, financial credentials, medical records, trade secrets or other highly sensitive material through ordinary email.
6. Your rights
Depending on applicable law, you may request access, a copy, correction, completion, deletion, restriction, objection, withdrawal of consent or an explanation, and may complain to a regulator. Rights may be subject to legal exceptions. We may verify identity before responding and will explain the outcome within the applicable period.
7. Children, external links and changes
The website is intended primarily for adults, brand owners and channel partners, and is not directed to children. External websites are governed by their own policies. We may update this policy when the website, business or law changes; material updates will be signposted appropriately and the effective date revised.
CONTACT
A clear route for privacy requests.
To exercise a right, raise a concern or ask about this policy, email CYZ with “Privacy Request” in the subject line.
Send a privacy request